To avoid joy reservers, our current pre-order process requires a deposit or downpayment of at least 60% of total invoice amount. This deposit will secure your reservation and should be made on or before the cut-off date. Please see the pre-order schedule. The remaining balance is due upon notice of arrival of items. You will be informed once the package has arrived in the Philippines and when your order is ready to be sent out.


Please take note: Once your item has arrived, we will notify you via e-mail, sms or via Facebook. Please settle your payment immediately to avoid cancellations of your pre-order. You have 5 days from notification of arrival of items to settle the remaining balance. Failure to complete transaction within the allotted time will result to the cancellation of your order. Cancelled orders are subject to applicable fees, 20% of the total invoice amount or a ₱500 pre-order processing fee, whichever is higher.


By placing a pre-order on HAPPY FELY, you agree to wait for fulfilment of your pre-orders within and beyond the estimated time. Items are coming from France via air cargo, which normally takes 10 working days to reach Philippines. Sometimes, there are unexpected delays that are beyond our control.